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Welcome to the HAKOLINE.COM website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below.

  • About Us

    Hako is an online store that aims to promote Ukrainian fashion, and sells garments originally made and designed in Ukraine. The store offers a thorough selection of different local labels that range from street wear to experimental and high-end, and delivers worldwide.

    Among Hako’s specials, there are labels that gained recognition all around the world (like Yulia Yefimtchuk+, Yana Chervinska, it’s me by Dina Lynnyk, X’U by Ksenia Schnaider, IVNVA), and also clothes of emerging Ukrainian designers (Cyan, Bogush and others). The store offers independent lines as well as capsule collections made exclusively for Hako. Highly popular are Hako collections created by Yulia Yefimtchuk, and Ksenia Schnaider (her second street wear line X’U).

    Hako’s own eponymous clothing line is another important field of store’s activity. Collections under this label are all made with a help of talented visual artists, including Vova Vorotniov, Ilya Isupov, Ooli Mos and Nas Chompas. Artistic collaborations are also a special tool of Hako’s promotion strategy, and one of the first ad campaigns of the store was made by Synchrodogs, widely known Ukrainian photographic duo.

  • Shipping & Delivery

    We aim to despatch all orders within 48 hours of the order being placed, you will be sent an email to confirm that it's on its way.

    International orders can be subject to customs fees charged by the destination country. We have no control over amounts charged for customs and the fees are completely independent of HAKOLINE.COM We cannot be held responsible for any additional charges imposed through import duty upon your order.

    Delivery charges are set out at the time the order is made – HAKOLINE.COM will use all reasonable endeavour to ensure that the website does not have any problems and that the goods displayed are available. You are required to take delivery of the goods ordered. 

    International shipping is charged on a flat rate basis, regardless of the weight of your parcel.

    Shipping will be automatically calculated at the cart page when the type of delivery is selected.

    The summary of delivery are as follows:

    • KIEV - Courier (Free Shipping)
    • UKRAINE - Nova Poshta (Free Shipping)
    • UKRAINE - Ukrposhta (Free Shipping)
    • WORLDWIDE - Standard Shipping (12 €)
    • WORLDWIDE - Russia. Courier (14 €)
    • WORLDWIDE - EMS (62 €)
    • WORLDWIDE - DHL (87 €)
  • Privacy & Security

    The only information we collect is: your name, your address, your email address and, where appropriate, a contact telephone number. We do not hold any card information. 

  • Payment & Returns

    We accept payment by Credit Cards and Cash (Only for Ukraine). Shortly after placing your order an email will be sent to you acknowledging the details of your order. 

    We guarantee to refund any item you are not completely satisfied with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment. 

    In the absence of the styles from the Ukrainian designer in our store, you have the opportunity to make an order for custom tailoring. We can produce the style in one of the standard sizes, or according to your own measurements. Products individually ordered, can not be returned or exchanged.

  • Size Guide

    Correspondence table sizes in different countries.

  • Help


    The designs and content rights of this website are owned by HAKOLINE.COM. They are protected by copyright and intellectual property rights. You may copy, reproduce, modify, distribute, display, post or transmit any part of this site only after our explicit consent. All trademarks, product designs and company names or logos featured on this website are the property of their owners.

  • Contact Us

Existing Customers

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